Testimonials

As part of an Advanced Investment Program from the VU for Van Lanschot, I attended the ‘Investing and Duty of Care’ workshop led by Tom Loonen. Tom clearly has extensive knowledge and experience in this field. This enables him to effectively connect theory and practice and to explain the practical implications of, among others, MIFID in an inspiring way. I am confident that by attending this workshop, we will be even better equipped to serve our clients.
Judith Jeuring, Director of Private Banking South Netherlands, Van Lanschot Bankiers N.V.

Tom is not only an inspiring speaker who knows how to connect Law & Regulation to practical case studies like no other in his field, and who facilitates interaction with participants excellently, but he also greatly helped us in putting together a comprehensive program based on the VBA curriculum for our Private Wealth & Asset Management teams.

Johan Kloeze, Director of Private Asset Management
Tom explained very clearly very difficult subjects. It was a pity we only had three hours!
Student Risk Management jaar 2019-2020 Blok: Behaviour, ethics and law
The teacher was excellent. He was able to engage everyone in the class in the discussion.
student Master in International Finance 2019-2020
Tom provides a contribution to the asset management program for the Private Wealth sector at Nyenrode Business University. The participants highly appreciate his lectures. Tom excels in making a clear and strong connection between theory and practice.
Ronald Heijn, Program Director, Nyenrode Business University
I personally really find your course very practical and enlightening! Thank you very much for giving us three fantastic lectures!
student Master in International Finance, course 2017-2018
Tom Loonen delivered an excellent presentation during the ‘Pension-up-to-date’ seminar (Pension in own management: What does the future look like?) by Wolters Kluwer. I am very pleased with the inspiring way in which Tom shared his vision on the future of the DGA pension from the perspective of duty of care. The participants gained new insights regarding duty of care and the duty to inform in advisory practices. Tom’s contribution was highly rated, with a solid 8 for content, applicability, relevance, presentation, and interaction.
Marijke van Dorp, Conference Manager, Wolters Kluwer Education
The professor was fantastic and had a wealth of industry experience and was very engaging. Will be one of the rememberable courses from the program.
student Master in International Finance, course 2015-2016

At PwC Consulting, the principle of continuous learning is highly valued for its consultants, including those working in financial services. Tom conducted a workshop on the Effectiveness of Laws and Regulations in financial institutions. The combination of theory and practice, along with his experience in case law, added significant value, both in terms of content and for fostering dialogue and discussion with the participants!

*Marijke van Dorp, Conference Manager, Wolters Kluwer Education*
The lecturer was very good, and he brought the topic to live. The course had theory interspersed with practical examples, and the lecturer encouraged debate in the class which helped approach a topic from different perspectives. Considering the class has more than 10 nationalities, this is perhaps the only course so far where the lecturer was able to leverage the diversity of the class in getting view points from different cultural and professional backgrounds,

student Master in International Finance, course 2015-2016

Tom gave an interesting lecture on ethics during our annual AvA event in December 2015. I greatly appreciated the collaboration. We, and especially our clients, were all very positive!

Mr. Joyce Leemrijse, Partner and Notary, Allen & Overy
As part of the continuing education for Compliance & Legal at AEGON Asset Management and TKPI, Tom gave a presentation comparing the duty of care for non-professional and professional investors. The attendees found Tom to be a highly knowledgeable and, above all, engaging speaker. His broad practical background formed the foundation for this. Given the limited availability of specific, more practice-oriented Compliance courses that offer ample opportunity and depth for discussion, his presentation was regarded as a very valuable addition!
Paul van Duinen, Head of Operational Risk & Compliance, AEGON Asset Management Netherlands

As part of compliance awareness in the area of Consumer Banking, Tom Loonen gave a presentation at NIBC Bank about duty of care, particularly focusing on mortgages and savings products, with brief mentions of investment products. The presentation was very interesting and relevant, where the legal framework was supported by applicable practical examples. Tom clearly demonstrates that he is truly an expert in this field. Additionally, he is a gifted speaker who keeps the audience engaged in the subject. In short: highly recommended for everyone!

Barbara van der Loo-de Kanter, Director of Corporate Affairs, NIBC Bank N.V.

As part of our ‘Continuous Education’ program for the board, management team, and Supervisory Board, Tom gave a presentation at Hof Hoorneman Bankiers on duty of care and customer due diligence. The combination of his academic knowledge of these subjects, along with solid practical experience in implementation, made this presentation highly engaging and extremely relevant for our operations. If Tom’s company were publicly traded, we would buy it!

Drs. Fried van ‘t Hof, Managing Director, Hof Hoorneman Bankiers N.V.
The workshops on duty of care by Tom Loonen were regarded as highly valuable and inspiring by both our Supervisory Board as well as all commercial departments and our Control department. Definitely worth repeating and highly recommended for other local Rabobanks and financial institutions!
Pia van den Heuvel-van Gelder, Director of Private Banking & Financial Advice, Rabobank Peel Noord
Since 2005, Tom Loonen has been teaching at the Postgraduate VU-VBA Investment Management program. He is responsible for modules on Duty of Care, Compliance, and Laws and Regulations. The topics he covers are current and relevant to our students, who are professionals in the field of finance and/or investments. Tom’s lectures are highly rated by the students. His slides, assignments, and exams are notably precise and well-organized. I wholeheartedly recommend him as a lecturer to anyone considering organizing or attending a program in compliance and financial markets regulations and instruments.
Prof. Dr. Philip Stork, Professor of Financial Markets and Instruments, Member of the Executive Board of the Postgraduate VU-VBA Program, Vrije Universiteit Amsterdam

Tom Loonen, with his broad scope and work experience, explained the complex concept of duty of care very clearly to our commercial team! Understandable, enthusiastic, interactive, and with humor!

Frans van Haperen, Director of Business Banking, Rabobank Peel Noord
Tom Loonen captivates students with an engaging lecture on duty of care and customer interests, where theoretical insights and practical experience are perfectly aligned. Combined with Loonen’s sense of innovation and open, humorous approach, this lecture is highly recommended for MBA programs, Master’s programs in financial services, and essentially any program where duty of care and customer interests are seriously considered.
Prof. Dr. Ronald Jeurissen, Chair of Business Ethics, Nyenrode Business University

Tom Loonen’s lecture series on Responsible Investing for the Investment department of Kifid was a success. Tom is an excellent speaker and teacher. He conveys information, encourages deeper thinking, and invites discussion. Highly recommended!

Mr. M.J.M. Fennis, Secretary Ombudsman for Financial Services (KiFiD)
Top speakers can captivate and engage, knowing how to tell compelling stories, even when it comes to duty of care. Tom Loonen absolutely succeeded in doing this. The feedback was overwhelmingly positive. He made a significant contribution to a successful evening for our members’ council.
Drs. Wiegert Mulder RA, Chairman of the Board, Rabobank & Surroundings

Tom Loonen provided a Duty of Care workshop at Friesland Bank for a diverse group of colleagues (Compliance, Legal Affairs, Wealth Advisors, and Quality Management), with a specific focus on duty of care in investment advice. Throughout the day, Tom guided us through the current duty of care laws and regulations, expected changes, and case law. It was an engaging day for all the participating disciplines. There was ample opportunity to ask questions, which Tom answered clearly and supported with practical examples. I found the training to be highly educational and the trainer to be a true expert on the subject matter.

Drs. Hellen Schuthoff FFP, Quality Department, Friesland Bank N.V.
Tom Loonen is excellent in his presentations, able to clearly convey in an interactive manner that duty of care is, in fact, nothing more and nothing less than care for the client. His background as a client-focused professional and compliance officer, combined with his work for DSI and as a judicial expert on investment issues, plays a crucial role. As a result, the sessions are not only valuable but also very inspiring, even with this subject matter. I highly recommend him!
Drs. Pim Mol, Director of Private Banking, Rabobank Netherlands

Duty of care: an uninspiring subject or perhaps even a necessary evil? These labels certainly do not apply to Tom Loonen’s lectures. His inspiring and motivating talks ensure that this extremely important topic will stick with the listener. Furthermore, the content, due to Tom’s unique practical and theoretical background, is highly applicable in everyday practice. Thanks to his knowledge and vision in this field, Tom also willingly shares his opinions on everyday events, often in a humorous manner. Highly recommended.

Drs. P.P.A. Balk MRE, Director of Wealth Management, Bank Insinger de Beaufort N.V.

Tom has given several presentations for Rabobank on the topic of duty of care/compliance in practice. The audience, which mainly consisted of statutory directors of local Rabobanks, was unanimously full of praise for the presentation. This was both in terms of content and the manner in which the presentations were delivered. It would have been easy to deliver a dry lecture on the subject, but Tom skillfully linked the relevant content to practical examples in an engaging way, ensuring that the audience remained captivated until the end. All of this was done without compromising the importance and relevance of this critical and current topic. The evaluations of Tom’s presentations were unanimously very positive.

Gerbert Mos, CEO Schretlen

At Rabobank Weerterland and Cranendonck, Tom Loonen conducted a Duty of Care workshop for the Business Insurance and Control teams. Every employee was very impressed with both the content and the presentation style. That such ‘dry’ material could be delivered in such an inspiring and captivating way! Hats off.

M.A. (Marianne) Dahlmans, Manager of Insurance, Rabobank Weerterland en Cranendonck

We are very pleased with the way Tom Loonen has conducted multiple workshops on Duty of Care at our bank; driven, enthusiastic, and with sharp insight. In short: valuable. Definitely worth repeating!

Mr. J.E. te Loo, Manager of Investments, Rabobank The Hague and Surroundings

I have had the opportunity to hear Tom Loonen speak at various events across the country on topics such as client integrity, regulations, and duty of care. What stands out is his easy and inspiring presentation style. He is very skilled at presenting the legal aspects of securities services in a captivating and practical manner, and he effortlessly conveys this to his audience.

Ronald Broere, Private Banking, Rabobank ‘s-Hertogenbosch and Surroundings

We asked Tom Loonen to give a presentation on duty of care for our members’ council. For our council members, Tom’s presentation was not only educational, but it also fostered an understanding of our duty of care activities. Additionally, Tom conducted an interesting workshop for our account managers. All in all, the feedback from the council members and our account managers was extremely positive.

Fokke Geert Hoekstra, Director of Retail and Private Banking, Rabobank Noordoostpolder-Urk

Tom Loonen has been actively involved as a lecturer and author in the Senior Investment Advisor program for a decade in an exceptionally professional manner. He operates with a healthy passion for the profession of investment advisor and possesses broad and ever-growing knowledge of investment matters. He is able to explain the essential and complex topic of customer interest in the context of managing equally complex investment portfolios, drawing from current developments. Thanks to his clear and highly engaging presentations, both written and verbal, he has, for many years, opened his students’ eyes to the dilemmas that investment advisors face regarding customer interests. A look at the student evaluations reveals that Tom is highly regarded for combining his thorough knowledge with a strong empathy for his students. There is clear two-way communication, and through his focus on interaction, he inspires his students to bring out the best in themselves. Additionally, in both the content development and logistical execution of the program, it is a pleasure to work with Tom, as he excels in managing expectations.

Drs. P.P.A. Balk MRE, Director of Wealth Management, Bank Insinger de Beaufort N.V.

Tom Loonen conducted a workshop for Bank Van Breda on ethical banking and practical banking dilemmas. Drawing from his extensive banking expertise, Tom inspired us by sharing concrete case studies and presenting relatable situations. This immediately got us thinking.

We are already looking forward to his inspiring keynote in September. He will undoubtedly provide our account managers and colleagues in customer contact with valuable new insights. The introduction of the bankers’ oath in Belgium in 2025? We are ready!

Griet De Ranter, HR Business Partner, Bank Van Breda